Refund policy

Return & Refund Policy

Thank you for shopping with GADGETS STORE.

We want you to be completely satisfied with your purchase. If you are not satisfied, please review our return and refund policy below.

Return Eligibility

- Returns are accepted within 7 days of receiving your order.
- The product must be unused, undamaged, and in its original packaging.
- All accessories, manuals, and original contents must be included.

Non-Returnable Items

Returns will not be accepted if:

- The product has been used, damaged, or modified by the customer.
- The return request is made after 7 days of delivery.
- The item is missing original packaging or accessories.

Damaged or Defective Products

If you receive a damaged, defective, or incorrect product, please contact us within 48 hours of delivery with photos or videos as proof. We will arrange a replacement or refund after verification.

Refund Process

- Once your returned item is received and inspected, we will notify you of the approval status.
- Approved refunds will be processed within 5–10 business days.
- Refunds will be issued through the original payment method or bank transfer, where applicable.

Exchange Policy

We offer exchanges for defective or damaged products, subject to stock availability.

Return Shipping

- Customers are responsible for return shipping costs unless the item received is defective or incorrect.
- Shipping charges are non-refundable.

For return or refund requests, please contact our support team:

GADGETS STORE
Email:gadetsofficial@gmail.com support@gadgetsstore.pk
Website: www.gadgets.it.com